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BOOKING TERMSOPTION TERMS we can hold your request of cabins for up to 30 days (15 days if the cruise departure date is between 120 to 60 days of the option request date; 7 days if it is between 59 to 30 days, no option after 30 days).
DEPOSIT After the option expiration date a 30% deposit is required to secure the booking
PAYMENT TERMS Final balance must be paid within 21days prior to departure; payment failure may be treated as a cancellation and the below cancellation charges apply.
CANCELLATION TERMS The cancellation notice must be received in writing either by e-mail, fax or post only. It will be effective on the date of receipt. Cancellation charges, per person, are based upon the date of cancellation as stated below: INDIVIDUAL BOOKINGS (up to 4 Cabins)
GROUPS BOOKINGS (from 5 cabins or more)
GRAND VOYAGE OF CHINDWIN RIVER
PASSENGER TICKET CONTRACT IMPORTANT NOTICE TO PASSENGERS: This contract is a legally binding contract between passenger and company. This contract contains certain limitations of liability, including limitations respecting injury to or death of passenger and damage claims relating to baggage. Certain other persons and entities, as well as the vessel itself, are also granted rights under this ticket contract. Please read these terms and conditions carefully. By accepting this contract and boarding the vessel, passenger agrees to Accept and to be bound by all of the terms and conditions hereof, including specifically those regarding passenger’s right to sue, governing law, forum and jurisdiction. NOTICE: sections 4, 5, 6, 7, 8, 9, 10, 12 contain important limitations on passenger’s right to assert claims against company and certain third parties.
TERMS AND CONDITIONS OF THIS CONTRACT The following terms and conditions are the entire agreement between company and passenger. This is a binding contract. Company enters into contracts of carriage, issues all contracts, and accepts and carries passenger and baggage only on and subject to these terms and conditions. This Contract is an agreement between Passenger and Company, and their respective agents, servants and employees. Specifically, the limitations of liability contained herein are applicable to claims against all parties listed in the definition of “Company”.
Group Payment Policy (Group size – minimum 8 rooms to maximum 20 rooms)
25% non-refundable, 1st deposit on total room/night, 1 month before arrival date. 50% non-refundable, 2nd deposit on total room/night, 2 weeks before arrival date. 25% non-refundable, final balance on total room/night on group arrival date. 25% non-refundable, 1st deposit on total room/night, 3 months before arrival date. 50% non-refundable, 2nd deposit on total room/night, 1 month before arrival date. 25% non-refundable, final balance on total room/night, 2 weeks before arrival date. 25% non-refundable, 1st deposit on total room/night after confirmation. 50% non-refundable, 2nd deposit on total room/night, 2 month before arrival date. 25% non-refundable, final balance on total room/night, 1 month before arrival date. 3.4 SPECIAL POLICY FOR INLE PRINCESS RESORT RESERVATION: 3.4.1 Confirmation upon payment of 50% deposit which will be refunded in total if the confirmed booking is cancelled before 35days prior to arrival dates for normal period booking.
3.4.2 From December 20, 2008 till Jan 15,2009 (holiday period) 50% deposit payment upon confirmatin is needed and it will be refunded if the confirmed booking is cancelled 45days prior to arrival dates. 100% advance payment is required to settle 35days prior to arrival.
3.5 SPECIAL POLICY FOR AYRAVATA CRUISE RESERVATION POLICY (NOT APPLICABLE FOR CHARTERS)
OPTION TERMS we can hold your request of cabins for up to 30 days (15 days if the cruise departure date is between 120 to 60 days of the option request date; 7 days if it is between 59 to 30 days, no option after 30 days).
DEPOSIT After the option expiration date a 30% deposit is required to secure the booking
PAYMENT TERMS Final balance must be paid within 21days prior to departure; payment failure may be treated as a cancellation and the below cancellation charges apply. Payment in United States Dollars (Usd) should be made by Telegraphic Transfer (TT) to our bank account as stated below:
MYANMA INVESTMENT and COMMERCIAL BANK (MICB) Nr. 526-532, Merchant Street Yangon, Myanmar Cable: Bankinvest Yangon Telex: 21244 MICBBK BM / 21455 MICBBK BM / 21456 MICBBK BM Fax: + 95 1 281775
Beneficiary: ORCHESTRA TRAVELS LTD.
Account nr.: FO-10-017-8 Please note that MICB corresponds with: 1) CITY BANK N.A., New York – Account nr. 360/4383 2) AMERICAN EXPRESS BANK, New York – Account nr. 00725150 4. CANCELLATIONS (In general)
4.1 For FIT bookings: Orchestra travels Ltd. does not have the policy to levy any cancellation fees . If hotels and other suppliers of services levy a cancellation fee against Orchestra Travels Ltd., these charges will be passed onto the Tour Operator / Agent. Please note that most hotels and airlines have a 30 days cancellation notice policy for FITs.
Up to 35 days prior arrival date: No cancellation fee
Please note that some service providers may revised the cancellation policy especially in the high season if the demand is exceed than their availability. We will advise at the time of booking if there is any.
4.3 SPECIAL CANCELLATION FEES FOR SANDOWAY RESORT
Cancellation Policy for FIT ( for peak season)
** Depending upon the occupancy, the hotel has the right to ask non refundable deposits to guarantee the booking either upon confirmation or before the cancellation period. 4.4 SPECIAL CANCELLATION FEES FOR INLE PRINCESS RESORT
4.4.1 From 35-15Days prior to departure: 50% of invoice total 4.4.2 From 14 to 8 days prior to departure: 75% of invoice total 4.4.3 Less than 8 days prior to departure: 100% of invoice total (From December 20, 2007 till Jan 15,2008( holiday period) 4.4.4 From 45-36Days prior to departure: 50% of invoice total 4.4.5 From 35 to 16days prior to departure: 75% of invoice total 4.4.6 Less than 16 days prior to departure: 100% of invoice total 4.5 SPECIAL CANCELLATION FEES FOR AYRAVATA CRUISES (NOT APPLICABLE FOR CHARTERS) CANCELLATION TERMS
The cancellation notice must be received in writing either by e-mail, fax or post only. It will be effective on the date of receipt. Cancellation charges, per person, are based upon the date of cancellation as stated below:
INDIVIDUAL BOOKINGS (up to 4 Cabins)
GROUPS BOOKINGS (from 5 cabins or more)
GRAND VOYAGE OF CHINDWIN RIVER
IMPORTANT NOTE: Partial reduction of rooms or check-in date amendments are deemed as cancellations and charges may be applied total. 5. COMPLIMENTARY POLICY For every 15paying pax of full package tour, we will offer one complimentary in shalf twin basis subject to a maximum of two per group. 6. CHILD POLICY One child under 12 with two adults, sharing the existing twin or double accommodation will be granted 30-40 % discount on adult price but may vary upon the programme and the reserved services. If an extra bed is needed, he/ she will be treated as an adult except little discount on domestic air tickets. The exact date of birth of the child should be submitted at the time of booking. 7. ENTRY FORMALITIES A 28 days tourist visa is available at any Myanmar embassies or diplomatic missions abroad without the authorization letter from Local travel Agent. Two application forms and three passports size photos will be needed. Visa fee is about 20 US$ payable in local currency. Pre-arranged visas on arrival at Yangon International Airport can be obtained in exceptional cases upon request in advance, contact Orchestra Travel for further information. 8. LIABILITY 8.1. Orchestra Travels Ltd. acts only as a intermediary between the Tour Operator / Agent and the transportation companies, hotels, car hirers, local tourist offices and all other contractors / suppliers and therefore disclaim any responsibility or liability for any loss, damage, accident, change of schedule or other irregularities caused or arising from circumstances beyond our control. 8.2. Orchestra Travels Ltd, also reserves the right to alter the itinerary and/or substitute services with or without notice as a result of circumstances beyond our control or if found to be in the interests of all concerned. Acceptance of our booking confirmation signifies agreement and acceptance of above conditions and responsibilities. 9. INSURANCE We strongly recommend all clients to purchase their own travel insurance to cover unforeseen medical expenses, cancellation fees and loss of luggage. 10. ORCHESTRA SIGHTSEEING POLICY In Myanmar, the major highlights include a variety of religious and historic monuments, rich cultural and artistic heritage, museums and beautiful scenery .Moreover above key highlights, Orchestra travels will also seeks less obvious attractions such as local markets (on its market days), festivals ( if the travel date coincide with them); local handicrafts and weaving home industries and also not to miss the chance to study the life style of local people. 11. VOUCHERS All services vouchers and domestic air tickets will be issued by Orchestra and will be 12. TRIPLE ROOM DEDUCATION USD 15.00 net per person of the tour price of sharing twin room 13. INFANT POLICY For children up to 2 year old
14. CHILD POLICY For children in the age between 2 and 12 years following discounts are granted:
A maximum of two children per party is granted such a discount. |







